Terms of Use

Lift Access Products Terms of Use & Fraud Policy

**Effective 12.1.2025**

All lift access products, including season passes, ticket packs, and lift tickets, are non-refundable and are unique to the guest to whom they are assigned at the time of purchase. Lift access products cannot be transferred to or shared with another user.

Any attempt to share or otherwise transfer a lift access product will be considered fraudulent use, and the offending parties will be subject to the following measures:

Product Holder:

• 1^st Violation: The lift access product will be deactivated, and the product holder (the person to whom the product is assigned) will be charged a $100 re-activation fee. The product will remain inactive until the fee is paid.
• 2^nd Violation: The product will be deactivated and the product holder will lose their lift privileges for a period of 30 days.
• 3^rd Violation: The product will be permanently deactivated, and further action may be taken against the product holder at Saddleback’s discretion.

Product User:

• 1^st Violation: The individual misusing the lift access product will be required to purchase a valid lift access product at the full window rate before they are allowed to continue skiing or riding.
• 2^nd Violation: The individual misusing the lift access product will be charged a $100 fee and will be required to purchase a valid lift access product at the full window rate before they are allowed to continue skiing or riding.
• 3^rd Violation: The individual will be barred from skiing or riding at Saddleback for the remainder of the season.

 

Terms of Use Statement for Text Numbers for Arctaris Saddleback Ski Operations, LLC.

**Effective 4.20.2024**

Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.

Service Description
Our service allows you to receive and send text messages to and from a designated text number. These messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content.

Consent to Receive Messages
By using our service, you consent to receive text messages from us. Message and data rates may apply. Message frequency will vary.

Opt-Out
You can opt out anytime by replying “STOP” to a message or replying “HELP” for more information.

Privacy
We respect your privacy and use your information only to provide the service. For details, see our Privacy Policy.

Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content.

Support
Contact us at info@saddlebackmaine.com or 207-864-5671 for assistance.

CTIA Compliance
Our service complies with CTIA guidelines. Report concerns to us.

Changes to Terms
We may update these Terms from time to time to reflect changes in our Service or applicable laws. We will notify you of any material changes to these Terms, and your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

Termination
We can terminate your access for violating these terms.

Governing Law
These terms are governed by laws in Maine and the United States of America.

Contact
For questions, contact us at info@saddlebackmaine.com.